Text Message Scam (05/09/08)

Scammers are targeting bank customers with bogus text messages. At least one bank was hit with a text messaging scam in late April. T-Mobile customers were sent texts claiming to be from their bank. The texts stated that the customers' accounts were closed due to unusual activity. A toll-free call back number was provided. Calls placed to that number reached an automated answering system purporting to be the Bank's security line. Customers were then asked for their credit card numbers, PIN numbers and expiration dates. Some customers reported being asked for their social security numbers and account numbers. The perpetrators soon used this information to conduct ATM transactions. The FDIC has been notified. The first wave of this scam affected T-Mobile customers, but it is likely that similar scams may follow.

These scams work by taking advantage of people's trusting nature. Please be assured that Winter Hill Bank does not send customer notifications via text messaging, nor would we ever ask you to provide confidential account information.

If you have any questions or concerns please do not hesitate to contact us at 800-444-4300.